Welcome to TRINAV DIGITAL! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our eCommerce website, make a purchase, or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
- Account Information: Username, password, and account preferences.
- Transaction Data: Purchase history, payment methods, and order details.
- Technical Information: IP address, browser type, device information, and cookies.
- Communication Data: Any correspondence you have with us, including inquiries or support requests.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Personalize your shopping experience.
- Improve our website, services, and user experience.
- Send you updates, promotional offers, and other communications (with your consent).
- Comply with legal and regulatory requirements.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. Cookies help us:
- Understand how you use our website.
- Save your preferences for future visits.
- Provide targeted advertisements and marketing.
You can manage your cookie preferences through your browser settings.
4. How We Protect Your Information
We implement robust security measures to safeguard your personal information, including:
- Encryption for sensitive data, such as payment details.
- Regular security audits and updates.
- Restricted access to personal information.
5. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
- Service Providers: For order processing, payment gateways, and shipping.
- Legal Authorities: If required by law or to protect our legal rights.
- Marketing Partners: To send relevant offers (only with your consent).
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications at any time.
- Request a copy of the information we hold about you.
To exercise these rights, please contact us at [Insert Contact Information].
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before sharing any information.
8. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting to our website. We encourage you to review this page periodically.